Safety Guidelines

Your safety is our priority. Learn how to stay secure while using Jodi's List and working with veteran-owned businesses.

Remember: Trust your instincts. If something feels wrong, don't hesitate to report it or seek help.

Customer Safety Guidelines

Essential tips to stay safe when hiring services through our platform

Verify Business Credentials

DO

  • Check for "Verified Veteran" badges
  • Read recent customer reviews
  • Verify business licenses and insurance
  • Look for professional certifications

DON'T

  • Work with unverified businesses
  • Ignore red flags in reviews
  • Skip checking credentials for major work
  • Rush into large contracts

Safe Communication

DO

  • Use Jodi's List messaging initially
  • Keep records of all communications
  • Ask for written estimates
  • Verify business phone numbers

DON'T

  • Share personal information immediately
  • Use only text or informal communication
  • Accept verbal agreements only
  • Ignore unprofessional communication

Secure Payments

DO

  • Use credit cards for larger payments
  • Request detailed invoices
  • Pay in stages for big projects
  • Keep payment receipts

DON'T

  • Pay large amounts upfront
  • Use cash for expensive services
  • Wire money to unknown accounts
  • Pay without written contracts

Property Safety

DO

  • Be present during initial consultations
  • Secure valuables before work begins
  • Check worker identification
  • Verify insurance covers work area

DON'T

  • Leave workers unsupervised initially
  • Allow unrestricted property access
  • Skip checking worker credentials
  • Ignore safety protocol violations

Warning Signs & Red Flags

Be aware of these warning signs that may indicate fraudulent or unprofessional behavior

Communication

Door-to-door solicitation

Legitimate businesses rarely cold-call or visit unannounced

Pricing

Extremely low prices

Prices significantly below market rate often indicate poor quality or hidden costs

Pressure

High-pressure sales tactics

Reputable businesses give you time to make informed decisions

Payment

Full payment upfront

Most legitimate services require only a small deposit to begin work

Documentation

No written estimates

Professional businesses provide detailed written estimates

Credentials

Cannot provide license numbers

Licensed professionals should readily provide their license information

Emergency Contacts & Resources

Keep these important numbers handy for different types of emergencies or issues

Emergency Services

911

Life-threatening emergencies

Jodi's List Support

(555) 123-4567

Platform-related issues

Better Business Bureau

(703) 276-0100

Business complaints

Consumer Protection

1-877-FTC-HELP

Consumer fraud reporting

When to Contact Emergency Services

  • • Immediate physical danger or injury
  • • Property damage or theft in progress
  • • Threats or intimidation
  • • Any situation requiring immediate police, fire, or medical response

Pre-Service Safety Checklist

Use this checklist before engaging with any service provider

Print this checklist for reference

Report Safety Concerns

If you encounter any safety issues, unprofessional behavior, or have concerns about a service provider, report it immediately.

Report an IssueContact Support
For urgent safety concerns, call us immediately at (555) 123-4567

Additional Safety Resources

Learn more about staying safe and making informed decisions

Help Center

FAQs and detailed guides

Verification Process

How we verify businesses

Contact Support

Get personalized help

Safety Tips

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